Your Privacy Is Our Responsibility

1. Introduction and Scope

This privacy policy applies to the betili company website (betilicompany.cam) and all services connected to it. Through this policy, we make clear what information is collected when you use our platform, how it is processed, and what your rights are.

By accepting betili company's Terms and Conditions, you are also considered to have accepted this privacy policy. Please read this policy carefully before you start using the site.

This policy may be updated at any time. When a change takes effect, we will note the updated date on this page. For significant changes, we will try to notify users by email.

2. Information We Collect

betili company collects information from various sources. This information falls into two main types — what you provide directly, and what is collected automatically while you use the site.

2.1 Information You Provide

• Full name and date of birth (for age verification)
• Email address and mobile number
• Username and password (stored in encrypted form)
• Transaction details — deposit and withdrawal records
• Identity verification documents (if requested)
• Information provided via support chat and email

2.2 Automatically Collected Information

• IP address and device type
• Browser version and operating system
• Time of site access and duration of visit
• Which pages were viewed and what was clicked
• Cookie and session data (details in Section 7)

2.3 Information Received from Third Parties

A limited amount of information may be received from trusted third-party services for identity verification or fraud prevention. Only relevant information is collected in such cases.

3. Purpose of Using Information

betili company uses collected information for the following purposes:

• To complete account registration and identity verification
• To process deposits, withdrawals, and other financial transactions
• To confirm the 21+ age requirement and apply responsible gaming policy
• To provide customer service and technical support
• To inform you about relevant bonuses and offers (only with your consent)
• To maintain site security and prevent fraud
• To improve service quality and resolve technical issues
• To meet legal obligations

Your information is never sold to third parties. Where information must be shared for legal or security reasons, only the necessary portion is provided.

4. Data Storage and Security

betili company uses SSL encryption technology to transmit and store your information. Passwords are never kept in plain readable form — they are converted and stored using a one-way hashing method.

4.1 Retention Period

Relevant information is retained while your account is active. Even after an account is closed, financial transaction records may be kept for a specified period as required by applicable law.

4.2 Security Measures

• SSL/TLS encryption at the server level
• Regular security audits and vulnerability assessments
• Access controls — only authorised staff can view information they need
• Automatic alerts for suspicious logins or transactions

However, no method on the internet is 100% secure. You are therefore advised to use a strong password and not share your login details with anyone.

5. Disclosure and Sharing of Information

betili company may share your personal information with third parties in the following limited circumstances:

5.1 Service Providers

Necessary information is shared with trusted partners for payment processing (bKash, Nagad, Rocket), identity verification, and technical infrastructure management. These partners may only use the information for the stated purpose.

5.2 Legal Requirements

Information may be disclosed under court orders, lawful requests from law enforcement agencies, or obligations under applicable law. In such situations, betili company will not go beyond what is legally required.

5.3 Business Changes

In the event of business changes such as a merger or acquisition, users will be notified in advance and data protection will continue in accordance with this policy.

6. User Rights

Every user registered with betili company has certain basic rights regarding their own information:

• Right to access: You may request to know what information we hold about you.
• Right to correction: You may request correction of inaccurate or incomplete information.
• Right to deletion: You may request deletion of your information in certain circumstances, though it may not be possible to delete all information due to legal obligations.
• Withdrawal of consent: You may withdraw consent given for marketing communications at any time.
• Data portability: You may request a copy of your information in a specific format.

To exercise these rights, please contact our support team. We aim to respond to your request within 30 working days.

7. Cookie Policy

betili company uses cookies on the site. Cookies are small text files stored in your browser that help improve the site's functionality.

7.1 Types of Cookies

• Essential cookies: Essential for maintaining login sessions and keeping the site running properly.
• Performance cookies: Used to analyse site usage patterns and improve services.
• Functional cookies: Help remember your preferences and settings.

7.2 Cookie Control

You can control or reject cookies from your browser settings. However, disabling essential cookies may cause some parts of the site to not work correctly.

8. Protection of Children and Minors

betili company is a 21+ platform. We do not knowingly collect or process information from anyone under 21 years of age. Age is verified at registration, and documents may be requested in cases of doubt.

If a parent or guardian finds out that their minor child has registered on this site, please notify our support team immediately. We will close that account and delete the related information. Our responsible gaming policy contains more details on this.

9. International Data Transfers

betili company's servers and service infrastructure may be located in various countries. When data is transferred, security and protection standards are maintained and the terms of this privacy policy are followed.

When data is transferred to a third country, adequate safeguards are ensured, such as contractual protection clauses or the use of qualified partner organisations.

10. Third-Party Sites and Services

betili company's platform may include content from game providers. These external contents or services have their own privacy policies, for which betili company is not responsible.

For answers to general questions about betili company, visit our About Us page.

11. Policy Changes

This privacy policy is reviewed and updated periodically. Once a revised policy is published on this page, it will be considered effective. For significant changes, users will be notified at login or by email.

Continued use of the site after any changes will indicate that you have accepted the updated policy. If you have any questions, you can find answers to common questions on our FAQ page.

12. Contact

If you have any questions, complaints, or information-related requests about this privacy policy, please contact our support team: