Legal Document

betili company Terms and Conditions

Please read the following terms carefully before using this service. By registering or starting to use the platform, you are considered to have accepted these terms.

Last updated: January 2025
These terms and conditions form a legal agreement between betili company and its users. Creating an account on the platform or starting to use the service means you have read, understood and agreed to comply with all of the following terms.

Definitions and Scope

1.1 Definitions

In this document, "betili company", "we", "our" or "platform" refers to the website and related services operated by betili company. "User", "you" or "member" refers to any person who has created an account on this platform or is using the service.

"Service" refers to betili company's website, mobile application, sports betting, casino games, live casino and other related features. "Account" refers to a member's personal registered profile.

1.2 Scope

These terms apply to all betili company services — including browsing the website, account registration, deposits and withdrawals, claiming bonuses, playing games or participating in any other activity. These terms apply fully to every aspect of using the platform.

Account Registration and Eligibility

2.1 Age Limit and Eligibility

To use betili company's services you must be 21 years of age or older. Minors are strictly prohibited from creating an account or using the service. You confirm that you are 21+ years of age and are eligible to use such services under the laws of your own jurisdiction.

Each individual may create only one account. If multiple accounts belonging to the same person are found, all of them will be closed and funds may be forfeited.

2.2 Registration Process

When creating an account you must provide accurate, complete and up-to-date information — such as your real name, date of birth, mobile number and email address. Registering with false or incomplete information will result in the account being suspended or cancelled.

betili company may request supporting documents for identity verification when required. If verification is not completed, the withdrawal process may be temporarily suspended.

2.3 Account Security

It is your responsibility to keep your account login details confidential. Allowing anyone else to use your account is prohibited. If you suspect any unauthorised access to your account, notify our support team immediately.

Deposits, Withdrawals and Payments

3.1 Deposit Methods

bKash, Nagad and Rocket are currently available for depositing funds into betili company. The minimum deposit amount is ৳500. Deposits must be made only through a payment method registered in your own name — deposits through third parties are not permitted.

3.2 Withdrawal Methods

bKash, Nagad and Rocket are available for withdrawals. The minimum withdrawal amount is ৳500. A withdrawal request generally takes 30 minutes to 3 hours to process. However, if additional verification is required in some cases, processing time may be slightly longer.

It is recommended that the deposit method and withdrawal method be the same before completing a withdrawal. betili company reserves the right to carry out additional verification for any suspicious transaction.

3.3 Responsibilities and Limitations

betili company will not be liable for any transaction that fails due to incorrect information provided by the user. The payment provider's own terms and limitations may apply.

Bonuses and Promotional Offers

4.1 Welcome Bonus

New members receive a 200% bonus on their first deposit, up to ৳5,000. Wagering requirements apply to this bonus — the bonus amount must be wagered 20 times before withdrawing. For example: on a ৳1,000 deposit you will receive a ৳2,000 bonus, the total balance will be ৳3,000 and you must wager ৳2,000 × 20 = ৳40,000.

4.2 Other Promotions

betili company regularly runs various promotional offers, such as the weekly betili company Festival Bonus (50% deposit bonus, up to ৳10,000, wagering 20x), betili company Cricket Excitement Offer (30% bonus, up to ৳5,000, wagering 15x), Monday Reload Offer (25% bonus, up to ৳4,000, wagering 18x) and the annual betili company Birthday Gift.

Each bonus has its own terms and the period during which they are valid may also differ. While one bonus is active, no other bonus may be claimed unless specifically permitted.

4.3 Bonus Abuse

betili company takes a strict stance on bonus abuse and fraudulent activity. If evidence of bonus abuse is found — such as claiming bonuses through multiple accounts or manipulating betting patterns — the account will be closed and any funds earned from the bonus will be forfeited.

Betting and Gaming Rules

5.1 General Betting Terms

All bets and game results are recorded on betili company's servers and these records will be considered final. If any bet remains incomplete due to a technical error, betili company reserves the right to void or review it.

If an event in sports betting is cancelled, postponed or changed, action will be taken in accordance with our standard rules. betili company reserves the right to restrict or void any bet if fraud or manipulation is suspected.

5.2 Slots and Casino Games

All slots and casino games on betili company are operated on the basis of verified Random Number Generator (RNG) technology. Game results are entirely dependent on chance and each round is independent.

Live casino games are run in partnership with world-class studios including Evolution and Pragmatic Play Live. Rules on live tables are displayed in the dealer interface and game interface and compliance with them is mandatory.

5.3 Prohibited Activities

Any of the following activities are strictly prohibited:

  • Using bots, scripts or automated software to place bets or operate games
  • Colluding with other users to attempt to influence game results
  • Exploiting technical vulnerabilities in the platform or attempting to hack it
  • Using an account for money laundering or any other illegal financial transaction
  • Operating an account under a false identity or using another person's identity

VIP Program and Cashback

6.1 VIP Levels

betili company's VIP program has five levels: Bronze, Silver, Gold, Platinum and Diamond. Members advance to higher levels based on active play.

Each level offers a weekly cashback benefit: up to 0.2% for Bronze, 0.3% for Silver, 0.5% for Gold, 0.6% for Platinum and 0.8% for Diamond on weekly net losses. Example: if a Gold member's net loss for the week is ৳20,000, they will receive ৳20,000 × 0.5% = ৳100 cashback.

6.2 VIP Benefit Terms

Regular activity is required to maintain a VIP level. If a member remains inactive for a set period, they may be moved down to a lower level. betili company reserves the right to change the terms of the VIP program at any time.

Responsible Gaming

betili company believes that gambling is entertainment, not a source of income. We encourage our members to follow the responsible gaming guidelines. You can set your own playing limits and opt for self-exclusion if needed.

If signs of problem gambling appear, contact our support team immediately. We will provide you with the necessary assistance and information. The 21+ age limit applies strictly and protecting minors is one of our highest priorities.

7.1 Setting Limits

Members can set deposit limits, bet limits and session time limits from their account settings. Once a limit is lowered it takes effect immediately; there is a 24-hour delay for increasing a limit.

Privacy and Data Protection

How your personal information is collected, used and stored is described in detail in our Privacy Policy. This policy is an integral part of these terms.

betili company uses SSL encryption technology to keep all transactions and personal data secure. We do not sell your information to third parties. However, in cases of legal obligation, it may be necessary to share information with the relevant authorities.

Account Suspension and Closure

9.1 Account Closure by betili company

betili company may suspend or permanently close an account without prior notice in the following circumstances:

  • Violation of any clause of these terms
  • Providing false or fraudulent information
  • Evidence of bonus abuse or manipulation
  • Suspicion of fraud or money laundering
  • When required for security or legal reasons

9.2 Account Closure by Member

You may close your account at any time by requesting our support team. Any remaining balance must be withdrawn before closing the account. Any active bonus will be cancelled.

Limitation of Liability

betili company will not be liable for any loss arising from technical errors, server outages, internet connectivity issues or failure of third-party services. In such situations, affected bets will be reviewed and addressed appropriately.

The financial risk of gambling is entirely the user's own. betili company does not guarantee game outcomes or winnings. The maximum liability of the service will in no circumstances exceed the user's actual deposits.

Dispute Resolution and Contact

11.1 Complaints Process

If you have a complaint or dissatisfaction with any matter, first contact our support team via 24/7 live chat or email. Support is available in both Bengali and English.

After a complaint is raised, betili company will review it as quickly as possible. Simple matters will be resolved within 24 hours and complex matters within a reasonable time.

11.2 Support Contact

For support, contact us via live chat or email us at: [email protected] — you may send messages in Bengali or English at this address. Our team is active seven days a week, twenty-four hours a day.

For answers to common questions, read our FAQ section — you will find answers to many common topics there.

Changes to Terms

betili company reserves the right to change these terms and conditions at any time. Members will be notified of significant changes by email or through a notice on the site. Continued use of the site after any changes will be considered acceptance of the new terms.

The latest version of these terms will always be available on this page. It is the user's own responsibility to check this page regularly and stay informed about updates.

Applicable Law and General Provisions

These terms will be interpreted and applied in accordance with the laws of the jurisdiction in which betili company operates. Even if any clause of these terms is found to be invalid or unenforceable, the remaining clauses will remain fully in force.

Any delay or failure by betili company to enforce any term will not be considered a waiver of that term. These terms form the entire agreement between betili company and the user and replace any previous oral or written understanding.

To learn more about betili company, read our About Us page.